Maid Service Los Angeles is a referral service. It connects people in the City of Los Angeles with independent local house cleaning providers, by phone and through the request form on this site. It is not a cleaning company, it does not employ cleaners, and it does not carry out cleaning.
We say that plainly because it changes what you should expect from us and what you should ask of the provider. We connect you with a provider. The provider gives the price, sets the schedule and does the work, and any agreement, payment or promise about the result is between you and them.
Call and we connect you with a local cleaning provider. The call is free.
How a request works
- You call the number on this site, or send the request form with your neighborhood or ZIP code, the kind of cleaning and the size of the place.
- Your call or your form is received by Maid Service Los Angeles. We take the details and connect you with an independent cleaning provider who works in your part of the city.
- You and the provider talk through the home, the schedule and the price. Some providers price from a description and others ask to see the place first.
- You decide whether to hire them. Calling or sending the form costs nothing and commits you to nothing.
What Maid Service Los Angeles does and does not do
| It does | It does not |
|---|---|
| Receive your call or request and connect you with an independent local cleaning provider | Clean homes or offices, or send staff of its own |
| Explain the California and City of Los Angeles rules that touch house cleaning, with links to the agencies | Give legal advice or decide how a rule applies to you |
| Show what two marketplaces publish about cost, with the name and the date | Set prices, give quotes, take bookings or take payment for cleaning |
| Tell you what to ask a provider and where to check their paperwork | Employ, vet, insure or supervise cleaners, or make promises about the result |
Call, describe the place, and we connect you with a local cleaning provider.
Why this site explains rules and costs
Hiring help at home in California comes with real rules, and they are easier to follow when you know them before you hire. The Labor Commissioner’s Office applies its own test to tell an employee from an independent contractor, and a label or a Form 1099 does not settle it. A tenant leaving a rental can ask for an inspection before moving out and is owed an itemized statement of any deductions within 21 days. A business that contracts with an unregistered janitorial employer to clean its office can be fined.
The pages on maid service, move-out cleaning and office cleaning set these out with links to the agencies that publish them. The house cleaning and deep cleaning pages explain the work itself. Cost figures on every page are the published figures of the marketplaces named beside them, with their dates, not quotes. Only the provider can price your job.
Where the information comes from
The rules described on this site are taken from California Civil Code section 1950.5, the California Labor Commissioner’s Office, Cal/OSHA, the Employment Development Department, the Attorney General and the California Courts, and from the City of Los Angeles: the Office of Finance, the Office of Wage Standards, the Housing Department, City Planning, LA Sanitation, the Department of Water and Power, the Department of Transportation and the Fire Department. Wildfire ash guidance comes from the Los Angeles County Department of Public Health, climate figures from NOAA and housing figures from the Census Bureau’s American Community Survey.
Rules, rates and fees change. Confirm anything that affects your decision with the agency named, and use the contact page to tell us about an error.
Check any provider yourself
Before the first visit, ask any cleaning provider, including one we connect you with, three things. Who employs the people who will be in your home? Can they show a certificate of liability insurance and, if they have employees, workers’ compensation? Do they hold the Business Tax Registration Certificate that the City’s Office of Finance requires of everyone doing business in Los Angeles? We do not check these for you.
For an office, one more check
California requires janitorial employers to register every year with the Labor Commissioner’s Office, and a business that contracts with an unregistered one can be fined. The office’s janitorial registration page links to a search tool for verifying a registration.
Call and we connect you with a local cleaning provider. Then check their paperwork before you hire.
Questions people ask
Is Maid Service Los Angeles a cleaning company?
No. Maid Service Los Angeles is a referral service that connects people in Los Angeles with independent local cleaning providers. It does not employ cleaners or carry out, supervise or answer for any cleaning. Any price, agreement and payment is between you and the provider you choose.
Does it cost anything to call or send the form?
No. Calling and sending the request form are free, and you are under no obligation to hire anyone. If you go ahead, the price is agreed between you and the provider.
Who answers when I call?
Your call is received by Maid Service Los Angeles. We take the details and connect you with an independent local cleaning provider. When you send the form, we pass your request to a provider so that they can contact you. Ask the provider whether they are a company that employs its cleaners or an individual working for themselves.
Does Maid Service Los Angeles check the providers’ insurance?
No. Maid Service Los Angeles does not vet, insure or supervise providers. Ask the provider for a certificate of liability insurance and, if they have employees, proof of workers’ compensation, and ask for their City of Los Angeles Business Tax Registration Certificate before the first visit.
Call to be connected with a local cleaner